To send a copy of a recent crash report of the DuckDuckGo browser on iOS, please follow these steps:
- Open Settings > Privacy & Security > Analytics & Improvements (iOS 16 and newer)
- Tap Analytics Data
- Scroll down alphabetically to find the the most recent log beginning with "DuckDuckGo" (the end of the log name has the date and time that the crash occurred)
- Tap the desired log
- Tap the Share icon, and select your preferred method to share the crash report (e.g., as an attachment in an email to Support)
I have a question not covered here, how can I get help?
Please contact support via our subscriber support form. We use Zendesk, a third-party customer support platform, to store and facilitate our responses to support requests. DuckDuckGo representatives, and in some cases, representatives from our customer support vendor will review and address your support requests. These representatives may be located outside your jurisdiction, as described in the Privacy Policy.
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