Once the DuckDuckGo subscription is activated on your macOS device, the VPN is ready to be set up. To do this, follow these steps:
- In the DuckDuckGo browser, tap the 3-line menu > Settings > VPN
- Click the button Open VPN...
- You may be prompted in a dialog box to click the Open System Settings... button. Click on that blue button, and if you’re taken to the Privacy & Security tab in System Settings, be sure to click the Allow button
- In the DuckDuckGo browser, you will then see a second dialog box to add the VPN configuration to your computer. Click the Add VPN configuration... button to grant permission for DuckDuckGo to set up a VPN connection
- If prompted, authorize the system change by entering your device’s authentication step (e.g. passcode or biometric data, such as Face ID or Touch ID)
I have a question not covered here, how can I get help?
Please contact support via our subscriber support form. We use Zendesk, a third-party customer support platform, to store and facilitate our responses to support requests. DuckDuckGo representatives, and in some cases, representatives from our customer support vendor will review and address your support requests. These representatives may be located outside your jurisdiction, as described in the Privacy Policy.
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