How to activate a DuckDuckGo subscription after purchase

You can access your subscription on any device with the DuckDuckGo browser installed. First, download the DuckDuckGo browser (or update to the latest version), then follow the instructions for your device.

Android

1. In the DuckDuckGo browser, open the three-line menu > Settings
2. Find DuckDuckGo Subscription and select I Have a Subscription, then follow the prompts

iOS

1. In the DuckDuckGo browser, open Settings
2. Find DuckDuckGo Subscription and select I Have a Subscription, then follow the prompts

Mac

1. In the DuckDuckGo browser, open the three-line menu next to the address bar
2. Go to Settings > DuckDuckGo Subscription
3. Select I Have a Subscription, then follow the prompts

Windows

1. In the DuckDuckGo browser, open the three-line menu next to the address bar
2. Go to Settings > DuckDuckGo Subscription
3. Select I Have a Subscription, then follow the prompts

Accessing Duck.ai in other browsers

1. In your browser, visit Duck.ai
2. Go to Duck.ai Settings, select I Have a Subscription, then follow the prompts

Do I need the DuckDuckGo browser to use my subscription?

Most DuckDuckGo subscription features are set up and accessed through the DuckDuckGo browser. Advanced models for Duck.ai can be accessed from any browser.

The DuckDuckGo browser lets you search and browse privately, with more than a dozen privacy features in one convenient package, all for free. By adding a DuckDuckGo subscription, you can encrypt Internet connections across your entire device (even outside the browser) with our VPN; chat with advanced AI models in Duck.ai; limit the visibility of your personal info online and data brokers’ access to it with Personal Information Removal on Mac or Windows; and, with Identity Theft Restoration, we can help get you back on track should you become a victim of identity theft.

I have a question not covered here, how can I get help?

Please contact support at our Subscriber Support page. We use Zendesk, a third-party customer support platform, to store and facilitate our responses to support requests.

If you have ideas on how to improve the subscription, please let us know using the “Share Feedback” button in the DuckDuckGo browser.