DuckDuckGo Help Pages

How to Send Crash Reports on macOS

To send a copy of a recent crash report of the DuckDuckGo browser on macOS, please follow these steps:

  1. Click the Finder icon in your Dock, then Applications > Utilities > Console
  2. Click Crash Reports from the left sidebar
  3. Locate the most recent crash reports from "DuckDuckGo" in the list (logs are listed alphabetically)
  4. Right-click the desired log’s file name, and select Reveal in Finder
  5. Attach the selected file to an email and send to Support

I have a question not covered here, how can I get help?

Please contact support via our subscriber support form. We use Zendesk, a third-party customer support platform, to store and facilitate our responses to support requests. DuckDuckGo representatives, and in some cases, representatives from our customer support vendor will review and address your support requests. These representatives may be located outside your jurisdiction, as described in the Privacy Policy.

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